Device Management

Managing your digital signage hardware occasionally requires administrative actions, like removing broken hardware or manually interacting with the screen.

Deleting (Unpairing) a Screen

If you are permanently replacing a TV or moving hardware to a completely different location that requires a fresh start, you will need to delete the screen from your dashboard.

In Yugna, Deleting a screen is how you unpair it.

1. Locate the Screen: Navigate to the Screens tab in your dashboard.
2. Open the Menu: Hover your mouse over the screen’s card to reveal the ⋮ (three vertical dots) icon in the top right.
3. Delete: Click the icon and select Delete.

Data Loss Warning

Deleting a screen is irreversible. When you delete a screen, all analytics and proof-of-play data associated with that hardware are permanently lost.

(Note: The exact same rule applies to Playlists. If you delete a Playlist, all historical analytics tied to that playlist are permanently erased.)

Handling Hardware Failures

Sometimes a screen becomes “unpaired” unintentionally—for example, if the TV’s operating system corrupts, the app is factory reset, or the hardware physically dies.

When this happens, the screen will go offline, but it will still exist in your Yugna dashboard.

Export Analytics First

If a TV breaks and you are forced to replace it, do not immediately delete the old screen from your dashboard. First, go to the Analytics tab and export all the reports you need for that specific screen. Once your data is safely downloaded, you can then delete the broken screen and pair the new one.

Local Remote Controls

While Yugna is designed to run automatically without human intervention, someone physically standing in front of the TV can use the TV’s physical remote control to interact with the player.

You can use the remote to:

• Skip Forward: Manually skip to the next app/scene in the assigned playlist.
• Pin an App: Pause the playlist loop and force a specific app/scene to stay on screen indefinitely (until unpinned).

This is particularly useful in environments like retail stores or schools where a manager might want to temporarily pause a looping playlist to keep an important announcement or promo on the screen.